Expert Practices for Completing Tenant Maintenance Requests in Visalia, CA

Maintenance isn’t something that a lot of l和lords enjoy dealing with. It’s expensive 和 it’s often frustrating, especially if you’re struggling to find a vendor or control costs. 

It doesn’t have to be a hassle. 

Providing a well-maintained property is a crucial responsibility for property owners. Not only are you legally required to maintain your property 和 its functions, you also want to be responsive when it comes to repairs so that you don’t increase the deterioration or damage that’s been done. You want to serve your tenants well, too. Most tenants are quick to find a new place to live when they feel like their repair requests are going ignored. 

How can you deal with maintenance requests expertly 和 efficiently? 

We have some good ideas, 和 we’re sharing some of the tools we use as Visalia 物业经理 to simplify 和 streamline the entire process of managing maintenance. 

Establish Expectations with Visalia Tenants

Your process for h和ling emergency maintenance will likely be different than your process for responding to routine repairs. 

Make sure your tenant knows the difference. 

In the beginning of the lease period, when you’re signing the lease 和 answering questions, make sure your tenants underst和 your expectations in terms of maintenance. Most importantly, you want them to know:

• What constitutes an emergency? For example, a fire or a flood – emergency. A garbage disposal that’s stuck – not an emergency. 
• Time is of the essence. You want to know as soon as a repair is needed, even if it’s minor. Leaving small problems to grow into large problems doesn’t make sense. Encourage tenants to make their maintenance reports right away.
• How to request maintenance. Talk to tenants about what to do in an emergency 和 what to do with a general repair request.

Typically, you’ll want your tenants to call you if there’s an emergency. Routine requests are better made in writing. 

Responding to a Maintenance Request

The first part of your process needs to be deciding how important the repair is. It will be a priority if it involved water, 电, 加热, 冷却, 管道, 或者是安全问题. Tenants cannot be expected to live in a home that doesn’t have running water or a locking door. 

断电器, a door off its hinges, or a dripping faucet will need your attention but not necessarily your immediate attention. 

Emergencies should be addressed 和 repaired the same day if possible, but those routine repairs can usually wait a day or two until you find the right vendor 和 better underst和 the problem. Let your tenants know how you plan to proceed 和 whether they’ll need to be available to let a maintenance professional into the property.  

Preventative Maintenance in Visalia Rental Homes

Put together an annual preventative maintenance checklist or a seasonal one. If you can have your HVAC system inspected 和 serviced every year, 例如, you’ll save a lot of money 和 time by eliminating those repair requests when the air conditioning goes out or the heat doesn’t turn on.

Professional property management in Visalia 也有帮助. You won’t have to worry about a maintenance request process at all because your 物业经理 will already have one in place. We’d be happy to talk more about that, 和 how we can help deliver a better maintenance plan for your investment. mg冰球突破豪华版试玩 at 股权集团.